Intelligent OTA | Device Error Codes
If an error occurs when issuing the commands that are used to exchange messages between the Ayla module and the host MCU during the OTA update process, the error code is provided along with the device information. You can view the error codes as follows:
- On the Host MCU OTAs tab, click the Host MCU OTA job.
- On the left side of the page, click DEVICES to view the information on the devices for this OTA job.
- Click DEVICES (also on left side) to view information on the devices for the OTA job.
- Click the Devices With Errors tab. This is where you can view the error codes (see the example below).
The following table provides a description of the error codes:
| Type of Error | Error Codes |
| OTA status code (integer) |
0 – no error, or completely patched block 1 – block would have CRC error after patch 3 – resource problem (not re-tried) |
| Problems with the download |
7– failed to notify Host application 8 – failed to connect to image server 9 – service gave error during download 10 – invalid URL protocol or path for OTA 11 – invalid patch type 12 – invalid patch type 13 – request did not provide size 14 – other errors with OTA command |
| Codes indicating an invalid patch |
16 – patch file decompression error 17 – segment length extends past end-of-file 18 – unspecified fatal error in applying patch 19 – segment has invalid opcode 20 – patch program in invalid state 21 – block has CRCCyclic Redundancy Check error before the patch 22 – more than one block is in copied state 23 – patch head version or length error 24 – patch file has CRC error |
| Possible hardware issues |
32 – block erase failed 33 – block write-back failed 34 – scratch block length too short 35 – old and new code are in diff blocks 36 – old code of patch spans two blocks 37 – new code of patch spans two blocks 38 – scratch block erase error 39 – scratch block write error 40 – error reading/writing progress byte 41 – block to be patched is not state PB_START |
| Module/patcher software problems |
48 – patch file not found 49 – patch file read of head failed 51 – patch file not followed by progress area 52 – invalid progress area 53 – patch file read error 54 – patch file decompression init error 55 – previous patch attempt failed 57 – error opening flash device 58 – patcher did not boot, bb may be down level |
How to get here on the dashboard: Click Intelligent OTA in the Navigation Panel.
See also: Ayla Intelligent OTA, Access the Ayla Customer Dashboard, Default User Roles, Intelligent OTA: Best Practices.
Please click here to let us know how we're doing. Thank you.